Contact Us

Have questions? Need help with an order? Just want to share some love?
We’re always happy to hear from you.

💌 Get In Touch

If you can’t find the answer on our FAQ or info pages, don’t worry—we’re just one message away.

Email us at: service@eagwear.com

When reaching out, please include the following to help us assist you faster:

• Your full name

• Contact phone number

• The city you’re located in

• Product photos (if you’re requesting after-sales support like returns, exchanges, or damaged items)

We do our best to respond within 24 hours (excluding Sundays).

🕘 Customer Service Hours

We’re available to help you during the following hours:

• Monday – Friday: 9:00 AM – 5:00 PM

• Saturday: 10:00 AM – 6:00 PM

• Sunday: Closed (but you can still email us—we’ll get back to you Monday!)

❓ Frequently Asked Questions

Q: How long will it take to receive my package?
A: We typically need 3–5 business days to process your order before shipping. After that, delivery time ranges from 15–20 business days, depending on your location. Please keep in mind that public holidays may affect these timelines.

Q: What is your return policy?
A: Once we receive and inspect your returned item, we’ll begin the refund or exchange process. Please allow up to 14 days from the day we receive your item for the return to be processed.

Q: How can I contact you about my order?
A: You can email us directly at service@eagwear.com, or use the contact form on this page. We're here to help!

We appreciate your support and look forward to assisting you! 💛
With love,
The Eagwear Team